Customer Service Rep

We're looking for people who put their innovation to work to advance our success and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.What you will experience in this position :Order and quote entry into the ERP system.Management of customer back orders and lead-time inquiries, including working with Planning and Manufacturing to resolve accurate shipping dates.Resolution of price discrepancies identified at the time of order.You have :Academic background in Business Administration or related.3+ years of proven experience in Customer Service is required.Proficiency with Microsoft Office SuiteKnowledge, skills & abilities :Knowledge of ERP / order management systems JDE Preferred.English required.Strong communication / interpersonal skills.Ability to multi-task and balance shifting priorities to satisfy customer requests.Ability to speak with a wide variety of internal and external customers.Ability and willingness to work with different departments within the corporation as part of fulfilling customer service excellence, including - but not limited to - technical support, engineering, sales, product management, and shipping & receiving.WE HAVE :A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every dayAt nVent, we believe safer systems ensure a more secure world. We connect and protect our customers with inventive electrical solutions.We design, manufacture, market, install and service high-performance products and solutions for mission-critical equipment, buildings and essential processes.Our solutions are helping build a more sustainable and electrified world.#J-18808-Ljbffr