Customer Service Rep Ii

.**Position Ov e r v iew**:This position is responsible for day-to-day execution of all areas of customer service and sales support, including call center participation, pre-sales inquiries, quoting/order entry, issues resolution, and sales reporting. The Inside Sales Rep II is expected to demonstrate advance knowledge of products, customer agreements, and sales transactions. Establishing strong customer relationships with key accounts make this position a key contributor factor to outstanding service that differentiates the Genie brand from the competition. Strong initiative, leadership, and problem-solving skills are expected as well as a genuine desire to help customers