Descripción y detalle de las actividadesOVERVIEW: The primary responsibilities are to provide exceptional Customer Service for the Training Services Project, have the ability to answer all questions, concerns and comply with special projects related. The customer service representative is also responsible for the logistics, reporting, registrations, payments and all duties related to our Training events. POSITION RESPONSIBILITIES: - Plan and coordinate training events that includes but not limited to:Search for training locations in cities across the United StatesSearch for catering services in cities across the United StatesNegotiation of location terms and agreementsEvent set-up, preparation and logisticsFollow up after the Training is completed (Paperwork, grading exams and certificates) - Plan and coordinate Live Streaming events - Providing exceptional customer service for course registration and customer inquiries - Provide real time assistance to trainers and students - Provide marketing support (Promotions, Bulletins, Website Administration) - Communicate with Rain Bird customers, sales and distributors on regular basis - Market training courses with/to sales force, distribution network and directly to customers - Assist in the maintenance of the Rain Bird Training Services databases - Provide data for monthly reports and accounting of revenue and expenses - Act as backup for Rain Bird Rewards Program:Enter customer information accurately in databases; prepare monthly reports; perform general administration tasks within the Rewards group.In a Quarterly basis prepare reports for Distributors in time and accurately upload the information in our data baseResolve customer inquiries in a courteous and professional matter, both outbound and inboundCoordinate registrations and payment transactions by establishing procedures that can assist in effectively collecting and processing payments in a timely and organized matterManage the departments inbox request and be able to respond in the establishedExperiência y requisitosOrganizaciónEnsambles Hyson, S.A. de C.V.Correo de contactoGiroMaquiladora (Export.)Actividad principalManufactura de productos de irrigación.Número de empleados1**Área** Atención a Clientes**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Preparatoria**Sexo** Indistinto
