**Join the Best in Cryptocurrency & Trading! Become a Customer Service Representative Today!**
**Location**: Hermosillo, Sonora
**Our Site**:Blvd. Solidaridad No. 335, Col. Paseo Del Sol, Hermosillo, Mexico.
**Salary**: Starting from $15,200 MXN Monthly (Tax-Free)
**Employment Type**: Full-time, On-site Position
**Payment Frequency**: Weekly
**About Us**: Founded in 1998, Support Services Group is a global, high-touch Omnichannel Outsourced Contact Center solution company headquartered in Texas, USA, with 23 contact centers in 9 countries: United States, Canada, Mexico, Panama, Costa Rica, and many others. Our employees enjoy a work culture that promotes excellence in our services and personal growth.
**What You'll Do**:
- Assist customers with inquiries related to cryptocurrency and trading.
- Provide top-notch support to ensure customer satisfaction.
- Collaborate with team members to solve complex issues and provide the best solutions.
- Maintain a high level of product knowledge to guide customers effectively.
**Why Join Us?**
We offer an attractive benefits package designed to support your personal and professional growth:
- **Social Security**: Enjoy comprehensive social security benefits.
- **Fonacot & Infonavit Benefits**: Access to financial programs that support your personal life goals.
- **Year-End Bonus**: Receive an annual bonus as a reward for your hard work.
- **Legal Advisory Services**: Get legal support whenever you need it.
- **Personal Loans**: Benefit from easy access to personal loans to meet your financial needs.
- **Growth & Development Programs**: Take advantage of our programs designed to help you grow within the company.
- **Law-Compliant Vacation Days**: Enjoy vacation days as per the legal standards.
- **Cafeteria & Parking Services**: On-site cafeteria and parking available for your convenience.
- **Transportation (Terms & Conditions Apply)**: We provide transportation services under specific terms.
- **Referral Program**: Earn rewards for referring great talent to join our team.
- **Grocery Vouchers (Upsi Vale)**: Receive grocery vouchers to help with your daily expenses.
- **Psychological Support & Counseling**: Access to psychological support and counseling services.
**What We're Looking For**:
- Strong communication skills in English.
- Previous customer service experience is preferred.
- Interest in cryptocurrency and trading.
- Ability to work on-site in Hermosillo, Sonora.
- A positive attitude and willingness to learn.
Pay: From $15,200.00 per month
Ability to commute/relocate:
- 83246, Hermosillo, Son.: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you live at Hermosillo, Sonora?
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- english (required)
Work Location: In person