At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people's lives.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Customer Service Representative located in Aguascalientes Campus.Reporting to the Program Manager, the Customer Service Representative will be Responsible for communicate with customers and deal with customer's inquiries.What a typical day looks like:Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution.- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or challenging customers.- Interpret customer needs, recognize symptoms, causes and solutions.- Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed.- Demonstrate clear speaking and writing skills in English to best ensure customer understanding.The experience we're looking to add to our team:- Conversational and written English Advanced- Indispensable experience in similar position// Or Degree similar- Experience Manufacturing Company- Clear Communication Skills....- Self-Control....- Taking Responsibility.What you'll receive for the great work you provide:- Competitive Salary.- Life & Medical insurance.- Christmas Bonus.- Food Coupons.- Saving Fund.Job CategoryOperations