Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
Job Summary
Job summary:
- To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a _Customer Service Representative _located in _Aguascalientes._
- Reporting to the PM, Customer Service Representative role involves in charge of communicating with customers and deal with customers inquiries._
What a typical day looks like:
- _ Attending daily floor meetings._
- _ Ensuring that shipments have all the information physically before taking them to FG._
- _ Ensuring the correct physical movement and loading of shipping material._
- _ Creating a daily production and shipping plan in conjunction with planning and production (production floor) to ensure compliance with the demand required by the client based on the production line capacities._
- _ Demand agreement with the client based on the site capacities; for this, she needs to know the site capacities as well as stay updated regarding any issues that may arise in the production areas of the site._
- _ Daily interaction with the CFT to achieve account objectives.
Following up on RMAs/CMAs when required, from arrival, processing, and shipping, as well as validating physically the conditions in which they arrive and leave the plant._
- _ Documenting shipping processes._
- _ Taking evidence of shipments (photos).
FG physical inventory and validate according to the system._
The experience we're looking to add to our team:
- _ Advance English_
- _ Bachelor's degree in industrial engineering, Business Management, or a related field._
- _ Excel Management._
- _ Requires strong oral and written communication skills._
- _ Ability to help several managers, multi-task efficiently and work as a team member._
- _ Ability to be flexible to changes in work priorities._
- _ Required to be a self-starter with strong organization and planning skills._
- _ Use of the following tools will be required: Office Skills: typing, telephones, office software to include, advanced word processing, spreadsheet and presentation package skills._
What you'll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
XS65
Job Category
Operations
**Required Skills**:
Optional Skills: