Customer Service Representative

**Org Marketing Statement**

Parker Hannifin can be found on and around everything that moves. The company employs approximately 58,000 people in 49 countries around the world and with annual sales exceeding $13 billion dollars. Parker is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets. Parker's focus on solving some of the world's greatest engineering challenges sparks our passion for innovation and secures our future growth. Our technological expertise creates a more sustainable future for us all.

**Position Summary**

Respond to customer inquiries regarding to order status, placement of orders, and request for prices and quotations, complaints and expediting. Analyze individual solutions and take appropriate action to ensure that customer needs are met. Provide necessary follow-up and initiate correspondence. Process customer orders and credits in a timely manner. Access, update and maintain records for individual accounts.

**Responsibilities**
- Order Entry, Scheduling & Pricing
- Tracking of customer order status and expedite when needed
- Work with other departments & functions to resolve Order Entry & delivery Issues

**Qualifications**

**Qualifications**
- Bachelor's degree in business administration, marketing, engineering or similar
- 1 or 2 years experience in a similar position
- Fluent English for business conversations
- Computer skills including a working knowledge of Microsoft Office (Word and Excel),working knowledge of the MSS

**Language Tags