The Lubrizol Corporation, a Berkshire Hathaway company, is a market-driven global company serving customers in more than 100 countries. We own and operate manufacturing facilities in 17 countries, as well as sales and technical offices around the world. Through our global sales and manufacturing networks, we are able to deliver the products and services our customers need, where and when they need them.At Lubrizol, our mission is straightforward: We improve lives as an essential partner in our customers' success, delivering efficiency, reliability or wellness to their end users.**Customer Service Representative****Responsibilities**:- Execute OTC process that involves:- Receive Purchase Orders from Customers.- Process the Order in SAP and confirm Order reception to the Customer.- Check product availability with Planning.- Check Price according to the last updated Pricing list shared by Sales team.- Create delivery according to Customer Dates.- Create invoice and ensure reconciliation process according to Customer and Finance Guidelines.- Provide accurate and on time information about order status to the Customer and to the Account Manager.- Guarantee **Order to Cash** process keeping Operational Excellence goals and KPIs.- Ensure that Local and Global Procedures are executed as required.- Participate on Rolling Forecast meeting as need.- Support Customer Assistance as need.**Education / Skills**- Bachelor: Business Administration.- Analytical and problem-solving skills (required).- Result Orientated (required).- High Communication Skills.- Technical experience in the Microsoft suite (Excel, PowerPoint) (required).- SAP knowledge (required).- English-language skills (advanced required).While headquartered in the United States, Lubrizol is truly a global specialty chemical company. We have a major presence in five global regions and do business in more than 100 countries. Our corporate culture ensures that Lubrizol is one company throughout the world, but you will find each region is a unique place to work, live and play.- Lubrizol is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, race, color, national origin, citizenship, age, religion, marital status, military service, sexual orientation, genetic information, gender identity, or any other characteristic or trait protected by federal, state, or local law._**Job Segment**:Customer Service Representative, ERP, SAP, Customer Service, Technology