Customer Service Representative

We are looking for a **Customer Service Reps **whose objective is to support Management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving team's questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.**Responsibilities**- Ability to multi task and navigate in various programs- Answer customer care questions and request- Professional skills on the phone- Ability to foresee problems & communicate to management- Follow schedule adherence- Meet quality and production goals establish by process- Positive attitude towards process changes- Manage time effectively and be a team player with others**Minimum qualifications**- High school Diploma (Graduated)- Advacnede English level - Spoken & Grammar- Office knowledge- Experience in Contact Center, Customer Service (required)Tipo de puesto: Tiempo completoHorario:- Turno de 10 horasPrestaciones:- Programa de referidos- Seguro de gastos médicos- Seguro de gastos médicos mayores- Vales de despensaIdioma:- Inglés (Obligatorio)Lugar de trabajo: Una ubicación