Customer Service Representative

At Cápita Works we are looking for a **Customer Service Representative **to join our great team and work remotely. If you have previous experience and are interested in the position, apply!**Responsibilities**:- Places calls to and/or receives calls from new and/ or existing customers.- Delivers world class customer service and follows-ups to customers pertaining to orders and received- Monitor customer spending habits to drive repurchases, upselling and cross-selling (recurring cleaning with home pickup/ delivery)- Support with some social media task. Previous experience managing social media is a plus**Requirements**:**-**Business Administration or related- Advanced English and Visa- Embraces diverse people, thinking and styles.- Demonstrate clear, pleasant, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoHorario:- Lunes a viernes- Turno de 8 horasExperiência:- customer service: 2 años (Obligatorio)- social media: 2 años (Obligatorio)Idioma:- Inglés avanzado (Obligatorio)