Customer Service Representative

Accountabilities- Provide concise, quality customer service in a professional and courteous manner to both internal and external customer- Field and re-direct incoming calls to the appropriate destination- Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution,- Process return authorizations and issue return labels for our customers- Track and Trace customer orders to ensure delivery of products- Assist our customers with web registrations and inquiries- Process credit card payments for our customers- Edit customer orders as requested by our customers or sales- Other responsibilities as required to promote customer satisfaction**Qualifications**:- Bachelor's degree in any field related to the function and 3 years of Customer Service experience or minimum of a 2-year degree, preferred- Extensive phone communication experience, customer service environment experience- Excellent verbal and written communication skills- Ability to multi-task, this includes ability to understand business products and services- Ability to remain focused and productive each day though tasks may be repetitiveTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: A partir de $1.00 al mesHorario:- Turno de 8 horasEducación:- Licenciatura terminada (Obligatorio)Experiência:- servicio al cliente: 2 años (Obligatorio)Idioma:- Inglés (Obligatorio)