Customer Service Representative

Descripción y detalle de las actividadesA Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.Experiência y requisitos**Requirements**:- Advanced English level- High school or truncated career- Experience in a similar position (2 years).- Basic knowledge in sales or purchases- MS Office intermediate (Excel, pp, word)- written, read and spoken**Skills**: You'll need strong communication and interpersonal skills, as well as the ability to listen actively, solve problems, and pay attention to detail. You should also be patient, empathetic, and have self-control.Beneficios- Beneficios de acuerdo a la LFT- seguro de vida- fondo de ahorro- seguro de gastos médicos- servicios médicos en planta**Número de vacantes** 2**Área** Atención a Clientes/Call Center/Telemarketing**Contrato** Permanente**Modalidad** Presencial**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Preparatoria**Inglés **Hablado: Avanzado, Escrito: Avanzado**Disponibilidad p. viajar** No