**Customer Service Representative****Pay from $30,900 pesos per month to $34,400 pesos per month****Mexicali Branch****Carr. Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800****Complejo Tecnológico Nicoya****Mexicali, B.C. Mexico 21607**Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Don't put your career on hold, join us on-site in our collaborative call center and watch your future flourish with our growing company!Various shifts available.**Why Customer Service at Uline?**- **Learn**:Our four-week onboarding empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.- **Develop**:Our peer mentorship program helps you succeed as you start your career with us and to make connections with colleagues.- **Grow**: Build the foundation to advance within Customer Service or to work in other departments within our growing company.**Position Responsibilities**- Guide and process customer orders and inquiries in a collaborative call center using world-class technology.- Help customers navigate Uline's website and online ordering.- Become a product and solutions expert! We'll equip you to answer product, pricing, availability and shipping questions quickly and confidently.**Minimum Requirements**- High school diploma or equivalent. Bachelor's degree **preferred.**- **Bilingual (English / Spanish) - fluent in both verbal and written forms.**- Prior customer service experience is **a plus**, but if you want to provide the best experience for our customers, we'll train you!- Thrive in a fast-paced environment.**Benefits**- Complete insurance coverage that includes medical, dental, vision and life insurance plus wellness programs.- Savings fund with employer match.- Paid holidays and generous paid time off.- Tuition Assistance Program that covers professional continuing education.- Bonus programs that include annual performance, sales goals and profit sharing.**About Uline**Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.EEO/AA Employer/Vet/DisabledNOCBPOSTLI-DR1(#IN-MXCCS)
