**Customer Service Representative**
**Pay from $30,900 pesos per month to $34,400 pesos per month**
**Mexicali Branch**
**Carr. Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800**
**Complejo Tecnológico Nicoya**
**Mexicali, B.C. Mexico 21607**
Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Don't put your career on hold, join us on-site in our collaborative call center and watch your future flourish with our growing company!
Various shifts available.
**Why Customer Service at Uline?**
- **Learn**:Our four-week onboarding empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.
- **Develop**:Our peer mentorship program helps you succeed as you start your career with us and to make connections with colleagues.
- **Grow**: Build the foundation to advance within Customer Service or to work in other departments within our growing company.
**Position Responsibilities**
- Guide and process customer orders and inquiries in a collaborative call center using world-class technology.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert! We'll equip you to answer product, pricing, availability and shipping questions quickly and confidently.
**Minimum Requirements**
- High school diploma or equivalent. Bachelor's degree **preferred.**
- **Bilingual (English / Spanish) - fluent in both verbal and written forms.**
- Prior customer service experience is **a plus**, but if you want to provide the best experience for our customers, we'll train you!
- Thrive in a fast-paced environment.
**Benefits**
- Complete insurance coverage that includes medical, dental, vision and life insurance plus wellness programs.
- Savings fund with employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.
**About Uline**
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.
EEO/AA Employer/Vet/Disabled
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