Customer Service Representative

The Customer Service Representative is responsible for assisting company sales efforts to meet and/or exceed company sales revenue and profit objectives.
- Generate sales leads by contacting prospective customers by phone or in person
- Provide quotations for products, including technical and engineered products
- Analyze and assess customer needs
- Work in conjunction with Account Manager and Customer in solutions selling and implementing cost savings opportunities
- Monitor inventory levels to fulfill the needs of customers
- Communicate with employees, customers, and suppliers to resolve issues
- Perform other duties as assigned
- Perform all work in accordance with ISO processes and procedures
- Must have excellent knowledge of industrial products and services
- Must have the ability to work on multiple projects with a high degree of accuracy
- Must be proficient at verbal and written communication skills (english and Spanish)
- Must be ability to maintain positive relationships with employees, customers, and suppliers
- Must be proficient with basic computer operation and knowledgeable about position
- specific software programs
- Proficient knowledge of industrial products and services

We offer

Superior Benefits

Medical and life insurance

Wellness activities

Monthly bonus for meeting sales goals