Customer Service Representative

**Job Duties**:

- Ensure accurate and timely data entry into our operating system
- Track and trace containers as required
- Utilize Process Monitors and Workflows on daily basis
- Ensure timely movement and delivery of containers to customers
- Ensure accurate and timely client invoicing
- Interact with our customers in arranging their shipments, exceeding customer service expectations
- Contribute to maintain strong relationships with forwarders and brokers.
- Understand department process flow, constantly looking for areas of improved efficiency

**Job Requirements**:

- 6 months to 1 year of container drayage related experience
- Understanding of containers documentation and terms is a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (excel, google sheets/docs, and gmail)
- Must be able to read, write, and speak English.

Tipo de puesto: Tiempo completo

Sueldo: $6,494.61 - $15,765.34 al mes

Horario:

- Incluye fines de semana

Idioma:

- Inglés (Obligatorio)

Puede trasladarse:

- Puebla, Pue. (Obligatorio)

Lugar de trabajo: Empleo presencial