.Job Title: (Part-Time, Remote) Customer Service RepresentativeLocation: Playa del Carmen and Merida, Mexico (remote position, with in-person training and occasional in-person meetings)Prior telecom experience is essential to this position."A Rare Opportunity to Join a Global, Ethical, and Humane Telecommunications Leader"Are you searching for a part-time role that challenges your skills, values your contributions, and truly makes a difference?At Wundle Mobile, Canada's most innovative and customer-first telecommunications company, we're not just hiring—we're inviting you to become part of something meaningful.This is an extraordinary opportunity for English-fluent professionals in Playa del Carmen and Merida who want to join a company that prides itself on transparency, fairness, and putting people before profits.
We believe in creating a positive ripple effect for every person we connect with—our employees, customers, and even the communities we touch.If you're passionate about delivering exceptional customer service, excited by the idea of contributing to a growing, people-centred company, and seeking a rare chance to grow while earning competitive pay, this role might be for you.What Makes This Opportunity Exceptional?- **Generous Compensation**: Starting at $8 CAD per hour, paid in CAD, with bonus opportunities through sales.- **Ethical Business Practices**: Our company is built on values of honesty, respect, and making the telecom industry better for everyone.- **A Rare Path to Growth**: We invest in you.
This role offers professional development opportunities and the potential for career advancement based on performance.- **Flexibility That Empowers You**: Work remotely, part-time, from the comfort of your home in Playa del Carmen.- **True Partnership**: This is a company that listens, learns, and grows with its team members.
Your voice matters.- **Opportunities for Growth**: We provide a supportive environment that encourages personal and professional development, with clear pathways for advancement within the company.What You'll Do: As a Customer Service Representative, you'll serve as the frontline ambassador for a company that cares deeply about every interaction.
Your role will include:- **Connecting with Care**: Delivering outstanding customer service to our valued clients with empathy, professionalism, and a solutions-oriented mindset.- **Solving Problems**: Handling inquiries, troubleshooting issues, and resolving concerns quickly and effectively.- **Staying Organized**: Performing accurate data entry for shipping and onboarding processes.- **Collaborating Closely**: Communicating daily with customers, team members, and even the CEO in an inclusive, supportive environment.- **Upholding Standards**: Meeting performance goals and contributing to our company's high service standards