Customer Service Representative

Monterrey Dispatch Center (United Towing and Transport), a Roadside Assistance company based in the U.S. is looking for customer service representatives. The position's main objective is to survey members to ensure they are totally satisfied with the service recieved by the field technicians, these services include battery service, tire service, fuel service, lockout service, extraction or tow service.**Requirements**:Language: Conversational english 95-100%High School Diploma (Educación Media Superior)Previous experience in a similar position desirableDesirable Competencies:Organization and planningEffective communicationDecision makingConflict resolution and managementTipo de puesto: Tiempo completoSalario: $13,170.10 - $14,289.86 al mesHorario:- Turno de 8 horas- Turno matutino- Turno vespertinoConsideraciones ante el COVID-19:Control de acceso de temperatura y administracion de gel antibacterialIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial