Customer Service Representative

Descripción y detalle de las actividadesThe Customer Service Representative is a single point of contact for HARMAN Professional internal and external customers. Responsibilities include extensive customer contact, problem-solving and analyzing customer information, reviewing business procedures, and making recommendations, warranty claims, customer payments, service requests, and parts order entry.Experiência y requisitosExcellent verbal and written communication skills (English and Spanish) High School Diploma or equivalent Knowledge of customer service principles and practices 2 - 3 years of experience in Customer Service in manufacturing companies (electronics preferable) Proficient in all Microsoft Office Suite products Willingness to work in an office in Tijuana, Mexico Passport & USA Visa availableOrganizaciónHarman de México, S. de R.L. de C.V.GiroMaquiladora (Export.)Actividad principalManufactura y ensamble de bocinas.Número de empleados1000**Área** Atención a Clientes**Contrato** Permanente**Turno** Mixto**Jornada** Tiempo Completo**Estudios** Carrera Profesional**Sexo** Indistinto