-CUSTOMER SERVICE REPRESENTATIVE--As CSR, you will play a key role in Aptiv-s managing the contar all requirements, deliveries, shipments and customer service attention.-Your Role-- Responsible meet % customer requirements, deliveries, shipments and customer service attention Handling product deliverinishing and assignment, manage materials system to ensure that the customer's requirements are exact and communicate them to the assembly plantrmulate and delegate logistir emergency deliveries Responsibr logistics, ordlfillment and customer paymentcilitating problem solving with customer material Acting as liaison between customers, production and distribution departments Analyze and summarizing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasor product returns Responsibr Customer Score Cards and Internal KPI as metric deployment Responsible as Company representative in all customer meetings Analyze and control thru DELJIT and DELFOR customer increases and decreases Manage customer demar E& O control and mitigation--Your Background-- Business Administration, Industrial Engineer BD or similar career -- years
- Importante empresa as Costumer Contac Leader st pace industry.
- Importante empresa on Tier and Tier automotive industry --Importante empresa in any OEM liRD, STELANTIS, DAIMLER, GENERAL MOTORS, --In-depth knowledge of customer contact/service principles and practices --Excellent organizational and planning skills --Ability to take decisions and good judgment in emergency situations.
- Interpersonal skills to work effectively with others --Microsoft Office advance knowledge --Business English speaking --SAP Importante empresa in Shipping, Deliveries, Invoices,Inventories (MM Module) --Customer certification and/or diplomas a plus --Energetic, self-motivated, proactive, and customcused working style--Aptiv Rewards & Advantages--Recognitir innovation and excellence, Opportunities to give back to the community, Meaningful work that makes a difference in the world.-Some see differences.
We see perspectives that make us stronger.-Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv-s success.
Everyday our diverse team comes together, drives innovation, pursues, and meets challenges using their unique abilities, perspectives and Confidencial, changing tomorrow brings.
When you join our team, you-ll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.-Some see technology.
We see a way to make connections.-At Aptiv, we don-t just see the world differently; we work to change reality.
That means developing technology that rewrites the rules of -s possible in the pursuit of making transportation safer, greener and more connected.
Today there are more than, of us globally, located in countries, and united by one mission.
Join the movement and together, let-s change tomorrow.Aptiv is an equal employment opportunity employer.
All qualified applicants will receive consideratir employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.