Customer Service Representative

Company: QualfonOur MissionQualfon is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients.Further your education and earn a college degree through our Qualfon University programFREE access to personal and professional support through the Qualfon Care Coaches' programCompetitive wagesOpportunities to earn additional income through incentivesPaid time offPaid trainingWe lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & ValuesQualfon is dedicated to ensuring all team members have Fun@Work!What you will be doingAs a Customer Service Agent, you are responsible for responding to incoming customer calls and chats for assistance regarding their accounts.Adheres to required policies and procedures. Strong communication, time management, and call management skills.What skills you will needEighteen (18) years of age or older on or before the hire dateHigh School Diploma or equivalentAdvanced English (speaking) C1 or C2Six months prior customer service experience, preferably in a call centerAbility to operate multiple computer programsMust live in Mexico CityQualified candidates will be comfortable in a multi-tasking, high-energy environment.Must be a creative and analytical problem solver with a passion for excellent customer service#J-18808-Ljbffr