Customer Service Representative

For over 22+ years, E-Solutions has been delivering workforce management solutions to Fortune 1000 clients, globally. Our current client portfolio includes leading international and local companies, regulatory bodies, professional associations, as well as small and medium enterprises.The RoleYou will be responsible for :Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.Ideal ProfileYou have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.You possess excellent interpersonal as well as written and verbal communication skills.You have working knowledge of inbound, call, calling and outboundYou are adaptable and thrive in changing environmentsYou are highly goal driven and work well in fast paced environmentsYou are a strong team player who can manage multiple stakeholdersWhat's on Offer?Join a market leader within IT ServicesFantastic work cultureAttractive Salary & Benefits#J-18808-Ljbffr