Local: Ciudad de Mexico, MexicoCategory: Marketing e VendasJob Id: 241612WJob Type: Nível de Entrada, HíbridoNa DuPont, nós trabalhamos com as coisas que importam, seja ao fornecer água potável a mais de um bilhão de pessoas em todo o planeta, produzir materiais essenciais aos dispositivos tecnológicos que usamos diariamente, ou proteger os trabalhadores do mundo todo. Se você quiser fazer parte de uma empresa multissetorial de primeira linha que está entregando soluções sustentáveis, a DuPont é a empresa certa para você!DuPont Water Solutions is seeking a Customer Service Representative (CSR) to join our team. As a CSR, you will have complete ownership of the order management process, from initial order entry to product delivery, ensuring exceptional service to our internal and external stakeholders.Key Responsibilities:Perform Order Management Activities: Handle routine and non-routine customer order activities, including managing customer demand and order entry.Demonstrate proficiency in utilizing necessary software and technology: Manage work processes through various systems including SAP-ECC and SalesForce.Order Entry: Utilize SAP for accurate and timely placement of customer orders.Problem Solver: Make recommendations to leverage DuPont resources for Customer Success.Controls and Compliance: Understand and support audit requirements as it relates to customer service activities.Display Customer Advocacy Leadership: Meet and exceed customer expectations, championing customer needs.Requirements:Bachelor's Degree (International Business, Business Administration, or related).2+ years of customer service or related experience required.Proficiency in ERP SAP.Intermediate to High level proficiency with Microsoft Excel, Outlook, SharePoint.Fluency in English, both written and spoken.Excellent interpersonal skills.Self-motivated and capable of working independently.Aptitude for learning new technologies and systems.Import/Export knowledge and Salesforce experience are a plus.DuPont é uma empregadora que promove a igualdade de oportunidades. Candidatos qualificados serão considerados sem distinção de raça, cor, religião, credo, sexo, orientação sexual, identidade de gênero, estado civil, nacionalidade, idade, situação militar, deficiência ou qualquer outra classe protegida.#J-18808-Ljbffr