Customer Service RepresentativeMake a difference helping someone connect with language services! Join Language Link as a Customer Service Representative to connect clients with interpreters! We are currently hiring for representatives who can answer calls and coordinate job requests for customers and provide support services.Applicants will need to be able to work any of the shifts available and be available to work any day of the week. This is a remote position, work from home.Responsibilities:Take incoming calls from clients needing interpreters for appointments.Answer multi-line phone system.Data entry into Language Link's database.Responsible for coordinating with available interpreters to fill assignments and provide interpreters with needed information.Technical Requirements:Must have reliable internet. Hardwired internet connection. Wi-Fi is not permitted due to the connection not being stable enough and will cause connectivity issues.Must have a PC or Laptop (that is not a Mac or Chrome Book) with Windows 10.Must have two plug-in uninterruptible power supplies for computer and internet router.Skills:High School Diploma or Equivalent.Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.Knowledge and familiarity with Microsoft Outlook and database software.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Job Type: ContractPay: $6 - $6.50 USD per hourApplication Questions:Do you have a hardwired internet connection (not WiFi)?Do you have a PC or Laptop with Windows 10 (not a MAC)?Are you available to work with flexible schedules? Willing to work weekends and open to day/swing/or graveyard?What's the best email address to reach you?Language: English (Required)If interested, please apply now!Department: InterpretationThis is a contract position.#J-18808-Ljbffr