Customer Service Representative

Customer Service RepresentativePay from $32,000 pesos per month to $34,400 pesos per monthMonterrey BranchCarr.
Miguel Aleman KM 21 #6Prologis Park ApodacaApodaca, N.L.
Mexico 66627Customer Service is the heartbeat of Uline!
As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love.
Our company continues to grow, creating new career opportunities and job stability you can count on.Better together!
This position is on-site, and we are looking for people who share our passion.Various on-site shifts available.Position ResponsibilitiesProcess customer orders and inquiries in a collaborative call center using world-class technology.Communicate with customers over phone, email and chat.Help customers navigate Uline's website and online ordering.Become a product and solutions expert!
We'll equip you to answer product, pricing and shipping questions quickly and confidently.Minimum RequirementsHigh school diploma or equivalent.
Bachelor's degree preferred.Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!Bilingual (English / Spanish) - fluent in both verbal and written forms.BenefitsComplete medical, dental, vision and life insurance coverage and other wellness programs.Savings fund with employer match.
Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.About UlineUline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.EEO/AA Employer/Vet/Disabled#J-18808-Ljbffr