We're looking for people who put their innovation to work to advance our success - and their own.
Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.What You Will Experience in this position:- Order and quote entry into the ERP system.- Management of customer back orders and lead-time inquiries, including working with Planning and Manufacturing to resolve accurate shipping dates.- Resolution of price discrepancies identified at the time of order.You have:- Academic background in Business Administration or related.- 3+ years of relevant experience in a Customer Service is required.- Proficiency with Microsoft Office Suite- Knowledge, skills & abilities:_- Knowledge of ERP/order management systems JDE Preferred.- English required.- Strong communication/social skills.- Ability to multi-task and balance shifting priorities to satisfy customer requests.- Ability to speak with a wide variety of internal and external customers.- Ability and willingness to work with different departments within the corporation as part of fulfilling customer service excellence, including - but not limited to - technical support, engineering, sales, product management, and shipping & receiving.We have:A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day- We are a $2.5 billion, high-performance electrical company with a dedicated team of 9,500+ people and trusted brands such as CADDY, ERICO, HOFFMAN, RAYCHEM, SCHROFF and TRACER.
Known for innovation, quality and reliability, our products connect and protect, consistently delivering value to industrial, commercial, residential, energy and infrastructure customers.Commitment to strengthen communities where our employees live and work- We encourage and support the philanthropic activities of our employees worldwide- Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate moneyCore values that shape our culture and drive us to deliver the best for our employees and our customers.
We're known for being:- Innovative & adaptable- Dedicated to absolute integrity- Focused on the customer first- Respectful and team oriented- Optimistic and energizing- Accountable for performanceBenefits to support the lives of our employeesAt nVent, we connect and protect our customers with inventive electrical solutions.
People are our most valuable asset.
Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.