.Solvay is a science company whose technologies bring benefits to many aspects of daily life.
Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science.
In a world facing an ever-growing population and quest for resources, we aim to be the driving force triggering the next breakthroughs to enable humanity to advance while protecting the planet we all share.We bond with customers and partners to address today and tomorrow's megatrends.
As a global leader in Materials, Chemicals and Solutions, Solvay brings advancements in planes, cars, batteries, smart and medical devices, water and air treatment, to solve critical industrial, social and environmental challenges.
You can count on our innovative solutions to contribute to safer, cleaner and more sustainable future.
**We are looking for a Customer Service Representative who will**:- Maintain ownership of all details and communication throughout the order to cash process- Negotiate commitment dates and enforcement of business rules with customers for all sales orders and help build a culture of excellent service and teamwork**We count on you for**:- Maintain ownership of all details and communication throughout the order to cash process- Improve customer satisfaction and loyalty by building strong relationships with customer accounts- Help build a culture of excellent service and team work- Ensure fulfillment of domestic orders through effective information exchange and daily interface (as appropriate and required) with customers, commercial team, operations planners, worldwide site shipping and supply chain contacts- Negotiate commitment dates and enforcement of business rules with customers for all sales orders- Manage the routing and fulfill customer information requests relating to order management, such as product availability, SDS, COA, shipment tracking, etc