Customer Service Representative (Home Office)

_This is a _**HOME OFFICE**_ _position, equipment will be required to apply. _**Process will be done on December but job starts on Early January**_**Job Title: Customer Service Agent (Healthcare Services)****Responsibilities**:- Engage with Customers, tailoring interactions for an exceptional experience.- Addresscustomer needs.- Provide accurate information and resolve issues.- Handle feedback and complaints professionally, striving for Customer satisfaction.- Stay updated on regulations and policies.**Qualifications**:- High school diploma (Bachelor's degree preferred).- Previous customer service experience, healthcare industry experience a plus.- Excellent interpersonal skills, problem-solving abilities, and empathy.- Proficiency in customer service software and EHR systems.- Commitment to patient confidentiality and data security.**Benefits**:- Competitive compensation and benefits.- Opportunities for professional growth.- Join a supportive team dedicated to improving the patient experience.**Requirements**:- Proven experience in a customer service role.- Advanced English and excellent verbal and written communication skills.- Strong interpersonal skills and ability to work well with diverse customers.- Patience, empathy, and the ability to remain calm and professional in challenging situations.- Ability to multitask and prioritize tasks effectively.- Commitment to providing outstanding customer service and resolving issues promptly.Equipment Requirements:- 16 gb Ram Memory- 20mbps+ (FAST screenshot will be required)- Webcam- Window 10 or 11- 2 MonitorsTipo de puesto: Tiempo completoSalario: $13,500.00 - $16,500.00 al mesHorario:- DiurnoPrestaciones:- Vales de despensaTipos de compensaciones:- Bono de productividadPregunta(s) de postulación:- ¿Cuenta con equipo propio para trabajar desde casa?Idioma:- Inglés Avanzado (Obligatorio)Lugar de trabajo: Empleo presencial