_This is a _**HOME OFFICE**_ _position, equipment will be required to apply. _**Process will be done on December but job starts on Early January**_
**Job Title: Customer Service Agent (Healthcare Services)**
**Responsibilities**:
- Engage with Customers, tailoring interactions for an exceptional experience.
- Addresscustomer needs.
- Provide accurate information and resolve issues.
- Handle feedback and complaints professionally, striving for Customer satisfaction.
- Stay updated on regulations and policies.
**Qualifications**:
- High school diploma (Bachelor's degree preferred).
- Previous customer service experience, healthcare industry experience a plus.
- Excellent interpersonal skills, problem-solving abilities, and empathy.
- Proficiency in customer service software and EHR systems.
- Commitment to patient confidentiality and data security.
**Benefits**:
- Competitive compensation and benefits.
- Opportunities for professional growth.
- Join a supportive team dedicated to improving the patient experience.
**Requirements**:
- Proven experience in a customer service role.
- Advanced English and excellent verbal and written communication skills.
- Strong interpersonal skills and ability to work well with diverse customers.
- Patience, empathy, and the ability to remain calm and professional in challenging situations.
- Ability to multitask and prioritize tasks effectively.
- Commitment to providing outstanding customer service and resolving issues promptly.
Equipment Requirements:
- 16 gb Ram Memory
- 20mbps+ (FAST screenshot will be required)
- Webcam
- Window 10 or 11
- 2 Monitors
Tipo de puesto: Tiempo completo
Salario: $13,500.00 - $16,500.00 al mes
Horario:
- Diurno
Prestaciones:
- Vales de despensa
Tipos de compensaciones:
- Bono de productividad
Pregunta(s) de postulación:
- ¿Cuenta con equipo propio para trabajar desde casa?
Idioma:
- Inglés Avanzado (Obligatorio)
Lugar de trabajo: Empleo presencial