**Customer Service Representative - Import Ocean Transportation**Pico de Verapaz 435, Piso 6 Jardines en la Montaña, México, DF.CP 14210Monday - Friday, 8:30 hours - 17:30 hoursWant to be part of a team?This position requires a collaborative mindset as your daily interactions will include working with our customers and with many people in various departments within our organization in a team-based environment.**Benefits for**Customer Service Representative - Import Ocean Transportation**:- Competitive salary- Supplemental medical dental and vision- Life insurance- Vacation- Christmas bonus- Food Vouchers- Savings fund**Customer Service Representative - Import Ocean Transportation** Job duties**:- Trucking Dispatch, coordinate with terminal, truck vendor instructions received by Consignee are performed according.- Communicate cross functionally to manage timely delivery of cargo and escalate to direct management as required.- Monitor aged/overdue equipment and follow up with internal/external parties as required.Invoice any additional charges incurred during shipment cycle.- Report to terminal and port agent containers under carrier haulage.**Preferred Skills**:- Critical Thinking and Problem-Solving Skills- Flexibility and ability to adapt to changes- Experience with Terminal and Rail Operations**Qualifications**:- 1 year of customer service and 1 year shipping experience- Capable to manage multiple task simultaneously- Accountable and works well in team environment- Attention to detail, excellent oral and written communication skillsWhat is OOCL?We are one of the world's largest integrated international container transportation, logistics and terminal companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia.We are well respected in the industry with a reputation for providing customer-focused solutions, a quality-through-excellence approach, and continual innovation. OOCL is one of the leading international carriers providing a full range of logistics and transportation services throughout the globe. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process.**Background check, references, and verification identification required for role. English writing required, resume should be translated to English**.