Customer Service Representative L

Customer Service RepresentativeCompany: Wipro LimitedLocation: Guadalajara, Mexico - DOP - 3075656Job Description:Role Purpose: The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly.Responsibilities:Provide customer support via email, phone, and chat.Resolve customer inquiries and issues in a timely manner.Document customer interactions and maintain accurate records.Assist in the development of customer service policies and procedures.Qualifications:Previous experience in customer service or technical support.Excellent communication skills in both English and Spanish.Ability to work in a fast-paced environment.Strong problem-solving skills.#J-18808-Ljbffr