Customer Service Representative - Logistics (Hybrid

Detalles de la oferta

.What we can offer you- Competitive salary and benefits package- A friendly, collaborative work environment- Opportunities for professional development & ongoing learning- A chance to be part of a growing organizationYou will be responsible for- To provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import/export documentation.- Facilitate set up of Mexican IOR file with Buckland MX broker Portfolio Partnership.- Integrate Legal MX files on IOR and update forms in compliance on Mexican regulations early on calendar year.- Coordinate all shipments for customs clearance on timely fashion and ensure process flow based on best practices per shipment type: Air, Land.- Communicate, delegate and expedite shipment clearance through multiple ports with Buckland MX Vendors in accordance on client's priorities and instructions.- Assist on Compliance and monitor operations per types: V1, RT, F4, A3 and other as requested.- Preparation of customs and internal documents for customs clearance.- Coordinate daily tasks in an efficient manner; prioritize activities and define urgent process reviews for Warehouse and office improvement.- Completion of mid to high volume shipment clearance for Air, Land on different Mexican Ports of entry/outcome.- Prepare daily and weekly reports based on shipment status for Air, Land shipments.- Assess customs operation performance for MX Vendors.- Provide information requested for Mexican Trade compliance.- Perform auditing on BGSS and shipments documents are promptly upload on Buckland Portal.- Queries handled in a prompt, efficient and professional manner- Integrate Summary Shipment for Liquidation Box Reports.- Provide management reports and full accountability for billing.- Client servicing and reporting of any issues to Team Leader/Manager- Work to be performed in conformance with the Buckland Quality System (BQS)- Other duties or projects as assigned.What we need from you- International Business/International Commerce/International Logistics Bachelor Degree.- Excellent customer service skills and ability to generate and follow up on sales leads- Ability to identify, develop and implement processes improvement initiatives- Demonstrated problem solving, organization skills with attention to detail- Strong attention to detail and ability to handle multiple tasks.- Strong team player with the ability to work independently.- Above average and accurate keyboarding skills.- Must be flexible for work on weekends and holiday as required.- Some travel may be required to our office locations.- Impeccable record.What skills & experience you'll bring to us- +3 Years plus experience with Mexican Import/Exports Operations.- Proven Knowledge on Mexican Legislation in Foreign Trade Business.- Customs Experiences is an asset.- English Language Skills as native or second language (Toefl 550).- Working knowledge of Microsoft Office, excel skills, Windows, an asset


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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