We are a customer and community focused network of branch colleagues
**We are seeking an enthusiastic customer service professional to join our Melton branch team**22**hours per week**
- Monday: 10.30am - 4.30pm
- Wednesday: 12.00pm - 4.30pm
- Thursday: 9.30am - 4.30pm
- Friday: 10.30am - 4.00pm
**Do work that matters**
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
We've been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.
Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us.
**See yourself in our team**
As the Customer Service Representative in our Melton Branch, you'll:
Adhere to the Bank's processes and procedures, including accurately reconciling transactions and reviewing customers' financial positions
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking option
**We're interested in hearing from people who have**
- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
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We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 20/01/2025