Customer Service Representative -Part Time- Inbound

Customer Service Representative - Inbound Support (On-Site)

**Job Overview**: We're looking for dedicated Customer Service Representatives to join our team! In this **on-site role**, you'll provide exceptional support to our clients. This position offers a **high base salary** with a **fixed schedule** and **one fixed day off on weekends**.

**What You'll Do**:

- **Inbound Calls**: Handle customer inquiries with empathy and professionalism, ensuring a positive experience for each client.
- **Customer Support**: Assist with account details, order information, and subscription services, identifying opportunities to meet customer needs.
- **Resolution & Retention**: Address customer concerns thoroughly, providing clear, accurate information and offering solutions that build loyalty.
- **Process Management**: Ensure all actions are documented accurately in the system, maintaining quality and efficiency throughout each call.

**Key Qualities**:

- Strong communication skills with empathy and professionalism.
- Ability to control and guide conversations effectively.
- Familiarity with customer service systems and processes, or a willingness to learn.

**Schedules Available**:

- 6 am to 12 pm, Sunday Off
- 6 am to 12 pm, Saturday Off
- 1 pm to 7 pm, Sunday Off
- 2 pm to 8 pm, Saturday Off

**Why Join Us?**
- **High Base Salary**: Earn a competitive salary with additional performance-based metrics.
- **Growth Opportunities**: Develop valuable skills and advance within a supportive team.
- **Fixed Schedule**: Enjoy the predictability of a stable work schedule with a guaranteed day off each week.

**Job Type**: Part-time

Pay: $3,032.00 per week

Expected hours: 36 per week

Work Location: In person