_Gordian Staffing, A New Way of HR._Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City. Our client believes transparency, clear communication, and honesty are key to great community management.The client you will work for prides itself with treating each community as if our mothers lived there. We value transparency, clear communication, and honesty.**Job activities**:- Follow communication procedures, guidelines, and policies.- Work with internal departments to address customers' needs.- Provide knowledgeable answers to questions about the product, pricing, and availability.- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.- Data entry in various platforms.- Answer questions about properties and terms**SCHEDULE**:- Monday to Friday 8 am- 5 pm CST. (DAYLIGHT SAVING 7:00 TO 16:00 CST MEX)**We offer**:- Competitive salary.- Remote Work and equipment.- Vacations according to Mexican law.- Christmas bonus of 30-Day (Aguinaldo).- Mayor and minor Medical Insurance- Food Tickets (10% of monthly gross salary).- Restaurant Tickets (MXN 2000 per month).- Saving Fund (8% of the gross salary)**Minimum requirements**- 1 to 2 years of experience in customer service- Multitask- Experience in call centers is a plus- English advanced-native**Skills**- Independent Worker- Effective communication- Good Listener- Customer Oriented- HardworkingTipo de puesto: Tiempo completoSalario: A partir de $16,000.00 al mesHorario:- Lunes a viernes- Turno de 8 horasIdioma:- Inglés avanzado (Obligatorio)