Customer Service Representative (Rosarito)

_Our company manufactures high-quality automotive interior components tailored to our customers' needs.
We prioritize craftsmanship and innovation to enhance the vehicle owner's experience.
_

**Join our team for a role in Order Management/Customer Service.
**

**(This is NOT A CALL CENTER.
)**

The Order Management/Customer Service position serves as a link between our company and customers, offering product/service details and resolving any issues promptly and accurately.
**Duties include**: reviewing data for accuracy, fast and accurate data entry, managing incoming calls, inputting sales information, assessing customer needs, providing complete information, maintaining records, and adhering to communication procedures and ethical standards.
**Requirements**:

- Bachelor's degree
- Minimum 1 year of experience
- Bilingual (English-Spanish)
- Strong phone handling and active listening skills
- Customer-oriented with adaptability
- Excellent written and verbal communication
- Ability to multitask, prioritize, and manage time effectively

**Location**: Balbino Obeso 1300, Lucio Blanco, 22706 Playas de Rosarito, B.C.
Tipo de puesto: Tiempo completo

Sueldo: $1.00 - $2.00 al mes

Horario:

- Lunes a viernes
- Turno de 10 horas

Lugar de trabajo: Empleo presencial