Company OverviewMotorola Solutions is there for our customers when everything is on the line.
In extreme moments when a hurricane lands or when a fire breaks out.
And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways.
To help people make better decisions, act confidently and be their best in the moments that matter.
Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.Department Overview Motorola Solutions Reynosa Software Enterprise Technical Triage**Job Description**:Motorola Solutions is there for our customers when everything is on the line.
In extreme moments when a hurricane lands or when a fire breaks out.
And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways.
To help people make better decisions, act confidently and be their best in the moments that matter.
Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.We are looking for people who are enthusiastic about customer service, who wants to be responsible for supporting inbound calls which involve resolving a wide variety of complex customer issues.
Call types include order inquiries, warranty replacement requests, postsalerelated customer service inquiries, service repair requests, and basic troubleshooting.Basic RequirementsExcellent service attitudeTeamwork playerCommunication skills and verbal fluencyKnowledge and skills to provide telephone supportDiagnosis of failures in printing equipment and computers is a must.Provide support to staff, via telephone as a Customer Service Representative.The desire to learn new technology and grow professionallyBasic Requirements100 English spoken and writtenEducation High School Diploma, GED, Certificado de PreparatoriaExperience 1year with inbound call centersFulltime availabilityAvailability to work in Reynosa, necessary to live near the area.Travel RequirementsRelocation ProvidedPosition TypeReferral Payment Plan No