Customer Service Representive

Description**_ Rapido Solutions Group helps you to work for an American company in Guadalajara; (_**At Rapido SolutionsGroup, we believe in changing the status quo of the companies in Mexico, not only improving you professionally but personally!)****_About the role:_****_Key responsibilities:_**- Process shipment change requests and follow up to ensure completion- Regular and dependable work attendance.- Be working when you are scheduled as agreed**_We offer:_**- At Rapido, we offer competitive pay and full benefits + law benefits.- Constant training.- Psychologist and nutritionist on site every two weeks- Ping Pong and videogames area.- Free lunch and beer Friday- Savings Fund and private medical insurance.- Paid Time Off.- Pantry vouchers.- Work-life balance- Diversity, equity, and inclusion committee**Requirements**:**_ About you:_**- Ability to multi-task and perform several duties at one time- Ability to establish and maintain effective working relationships with customers, employees, and management- Proactively establish and maintain effective working team relationships with all support departments- Advanced English: cuz, like of course- Full-time availability: all in or nothing- Willing to work on-site: trust us, is to make sure you become successful with us- Excellent communication skills: you know? Just like being good at talking.- Basic computer skills: you are gonna need'em**Sounds interesting? Apply!!**1 years