Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
**Who we are and what we believe in**
**Group Trucks Operations** encompasses all production of the Group's manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group's customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?
**Solicitamos**:Especialista de Servicio a Cliente.
**Actividades**:
- Atención directa con red de distribuidores y concesionarios Volvo.
- Atención a reportes y quejas de los clientes.
- Contacto directo con áreas internas involucradas en los procesos.
- Soporte a la red de clientes y distribuidores dentro de la república mexicana.
- Atender reportes de back order y de distintas áreas internas.
**Requisitos**:
**Grado Académico**:Licenciatura en Administración de Empresas, Lic. Relaciones económicas Internacionales.
**Experiência: 3-5 años** en el área de **Servicio a Cliente**dentro del **ramo automotriz** de transporte pesado **(Autobuses, Tractocamiones).**
**Idioma**:Inglés **(Avanzado - Conversacional INDISPENSABLE).**
**Software**:Microsoft Excel **(Avanzado INDISPENSABLE),**Power BI **(deseable, no obligatorio).**
**Aptitudes**:
- Orientación al cliente.
- Facilidad de la palabra.
- Proactividad.
- Resolución de problemas.
**Lugar de Trabajo**:Toluca, Estado de México.
**Ofrecemos**:
- Prestaciones de Ley.
- Prestaciones Superiores a las de Ley.