Customer Service Specialist

Advanced English skills are requiredRESPONSIBILITIESIdentifying accounts that require upper management review.Maintaining updated insurance information on customer records.Assisting customers with insurance claims.Working with claims adjusters to ensure prompt payment of claims.Working with body shops to ensure prompt repair of vehicles.Providing correct data for insurance reports.Handling 120 claim accounts on average.Updating the batch to all new wrecked accounts.QUALIFICATIONSHigh School Diploma or equivalent.Two years experience in customer service or related field.Excellent customer service skills.Excellent communication skills.Proficient with Microsoft (Excel, PowerPoint, etc.).Bilingual English/Spanish is a must.SCHEDULEMonday to Friday 8:00 AM - 5:00 PMSALARY AND BENEFITS$17,300 monthly salary+$4,000 monthly bonus+2% savings fund+1,400 food stamps+20 days Christmas bonusJob Type: Full-timePay: $17,000.00 - $21,000.00 per monthEDUCATIONHigh school or equivalent (Required)EXPERIENCECustomer service or related: 2 years (Required)Microsoft programs: 1 year (Preferred)LANGUAGEAdvanced English (Required)WORK LOCATIONHybrid remote in 45050, Zapopan, Jal.#J-18808-Ljbffr