.At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.Job Description Summary: PayPal Hyperwallet provides companies with a simple way to pay business partners globally. Through a single, streamlined solution, organizations can rely on our global solution to ensure that their transactions happen per the unique needs of their business. Our customer operations team is offering opportunities for smart, experienced, customer-focused ninjas. If service is your passion and you share our values for diversity, creativity and equal opportunity, we'd like to hear from you.**Job Description**:**Job Description**:Pay the Planet!At PayPal Hyperwallet, we LOVE our customers, and are looking for bright, talented individuals who are as passionate about the success of our customers as we are.**Your way to impact** will be assisting our customers and helping resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide customers with accurate answers to their questions in both a quick and helpful manner. As a frontline teammate, you will be the primary point of contact for our customers - it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude.**Your day to day**:Ensuring customer success puts you on the front line for engaging with companies and their business partners. Customers will look to you to understand their needs, explore the challenges they are facing, work to resolve these issues both with the customers are across the organization.**Responsibilities**:**Engage**:**Explore**:- Research client inquiries, accurately interpret transaction activity, and work to resolve concerns impacting their business.**Resolve**:- Liaison with other departments within the organization to resolve complex customer inquiries.**Connect**:- Assist with risk management and transaction trace requests.**Keys to Success**:Friendly, professional, and outgoing; passion for detail; desire to learn new tasks & systems**What do you need to bring**:- Education: High School Diploma Required; Business Diploma is an asset- Language: Fluent in English & Spanish (verbal & written)- Experience: 1 Year in Customer Service support or related service field- Technical: Computer experience with Internet, MS Word, Excel, Outlook, and MS Access (database). Ability to type 40 words per minute