Customer Service Specialist - Remote

Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City.**_The main duties for this position are: _**- Receive customer phone calls regarding work orders & Association responsibilities.- Manage follow-up, and closing work order tickets.- Management of Architectural Review Applications, process approvals or denials.- Receive, process and manage all address change requests.- Weekly follow up on all standard work orders with Service Providers, note accounts on progress, and closeout if completed.- Partner with Community Association Managers and support on administrative tasks.- **Minimum requirements**:_- Advanced English (spoken & written)- Prior experience in management & customer service- Strong computer skills- **Skills**_Organized, Empathetic, Customer Oriented, Assertive, Good Listener.- **What do we offer?**_- Competitive Salary- Remote Work- Six days of Vacation at the year mark- Vacation Bonus- 30 Day Aguinaldo- Mayor Medical Insurance- Minor Medical Insurance- Food Tickets- Restaurant Tickets- Saving Fund- Work Stability- **Schedule**_M-F 10:00-19:00/ 9:00 - 18:00 CSTExperiência:- dos: 1 año (Deseable)Idioma:- Inglés (Deseable)