Customer Service Sports Streaming App

**Descripción empresa**:Somos una empresa 100% mexicana con más de 25 años de experiência en conectar el talento con las empresas.**Misión del cargo**:Delivering the best customer support for Sports Streaming App.**Funciones del cargo**:CUSTOMER SERVICE AGENTDelivering customer support by troubleshooting all inquiries regarding streaming productos (SPORTS) over the phone and online.**Requirements**:- High School Diploma or GED- Advanced English skills B1-B2- Customer Service experience- Tech skills related to streaming platforms- Basic PC skills (Microsoft Office)- Availability to work on weekend.- Availability to work on rotative shift basis.- Currently living in Nuevo Leon.**Benefits**:- $14,500 base salary before taxes- Performance Bonus up to $3,000- Above Law benefits- Food coupons- 2 days off- Fully paid training- Direct hiring since day 1- Growth opportunities**Operations schedule**:Monday to Sunday 7 AM to 10 PM (8 working hours)**Training schedule**:Tuesday to Sunday 11 AM to 8 PM (6 weeks)**Home Office depends on performance during training and Pogram's authorization.Call Center located in Col. Los Doctores, Mty, N.L.**Requisitos**:Customer Service/Tech Support experienceHigh School Diploma or GED (might be unfinished)Advanced English Skills (B1-B2)**Condiciones Oferta**:**Sueldo neto mensual**: 14500**Descripción Proceso de Selección**:El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiência de postulación.**Para postular solo necesitas**:1. Postular a la oferta3. Ingresar a Aira y contestar las preguntas y/o pruebas solicitadas