Customer Service Supervisor

JOB DESCRIPTION HEADER

International Paper (NYSE: IP) is a global leader in packaging and paper with manufacturing operations in North America, Europe, Latin America, Russia, Asia, and North Africa. Its businesses include industrial and consumer packaging and uncoated papers. Headquartered in Memphis, Tenn., the company employs approximately 52,000 people and is strategically located in more than 24 countries serving customers worldwide.

**Descripción interna del puesto**

KEY ACCOUNTABILITIES
- Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements.
- Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations.

POSITION REQUIREMENTS
- High school diploma or GED
- Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience.
- Experience working in a manufacturing environment
- Bilingual
- Computer data-entry experience-
- or more years of customer relations experience in the Corrugated Box Industry

PREFERRED COMPETENCIES
- Customer focus
- Timely decision making
- Managing and measuring work
- Motivating others
- Building effective teams
- Directing others
- Informing and managing conflict

International Paper offers a competitive salary and an excellent benefits package. This is a great opportunity to start a career with a dynamic and proven manufacturer in the packaging industry.

International Paper is an equal opportunity employer Our core values: Commitment, Ownership, Respect, Excellence.