Customer Service Supervisor

Detalles de la oferta

**SIN PROBLEMAS DE TRASLADO A BLVD. 2000 THOMAS ALVA EDISON IND. PARKRESPONSABILITIES**Excellent customer service, with a sense of urgency to always respond to the needs of all prospects and always exceed the expectations of already clients. The supervisor does all the CS activities described above plus the responsibilities described below.- Secure that the orders are being processing correctly by the team.- Attend to the production meetings and secure that all the orders have been processing on time as well as push to the team to get an ETA.- Be aware that the information of the orders has the correct profit margin and secure that the verification order has been checked.- Generate the sales reports per week and at the end of the month to show the tendency of the sales.- Do any report requested by the leaders (management level.)- Be available most of the time to answering questions to the team.- Keep on training and learning new procedures to get more expertise to the team.- Be informed and investigate with the sales rep the latest trade of the market to know how the season is.- Develop strategies to the department to improve the daily activities and the communications with the departments.- Work along with the members to understand their needs and keep them always happy doing their job.- Be aware on the behavior and performance of the members to secure they are understanding the procedures.- Keep developing strategies to have a strong teamwork and a solid department structure.**EXPERIENCE**- Education: Bachelor's degree indispensable.- 90% English fluency and written.- 3 years of CS procedures experience.- Industrial Engineer, Bachelor of Business Administration, marketing or related.- Proactive, work in a team, always positive attitude.- Adapt to change quickly, resistance to rejection.- Excellent Executive Presentation, ease of speech, negotiation skills.- Have handled personnel under their charge.- Packaging products background is a plus.Tipo de puesto: Tiempo completoSalario: $1.00 - $2.00 al díaHorario:- DiurnoPrestaciones:- Apoyo para estudios- Seguro de gastos médicos mayores- Seguro de vida- Vales de despensaTipos de compensaciones:- Bono anualPregunta(s) de postulación:- Nuestra ubicacion es en Boulevard 2000. Puedes trasladarte?- Tienes experiência en maquiladora?Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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