Full Time | Aguascalientes, MX**Innovate with Benchmark Digital as a****Customer Service Support Associate****Responsibilities**:- Develop understanding of clients' operations and systems- Act as liaison with product developers to ensure technical compatibility and user satisfaction- Perform basic activities required to setup and support customer requirements**Education**:- B.E / B.Tech degree in information systems/computer science, engineering/science fields, communications, and computer-related training.Qualifications & Experience:- 2 - 3 Years of Customer Service Experience in a technical background is highly desired- Advanced English written and verbal communication skills- Time management, organization, and basic project skills- Adaptability, able to work on a fast pace and multitasking environment- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook- Basic computer troubleshooting skills- Experience writing queries involving multiple tables from MS Access, SQL Server, etc., highly desired- Problem solving**Benchmark Digital Benefits**We offer all our full-time employees a competitive package of compensation and benefits, including:- Vacations during your first year!- Company-sponsored group healthcare and life insurance plans- Friendly, diverse, inclusive, and welcoming work atmosphere.- Team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.- Flexible work model, work from home or the office! (Not remote)**About Benchmark Digital Partners**Are you ready to innovate the future? At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions! From our incredible team members & leadership and the collaborative spirit of our subscribers and partners, to the continuous innovation in leveraging new technologies like artificial intelligence, machine learning, and IoT, a career at Benchmark Digital Partners means using your skills to develop fresh ideas and initiatives. Our global employees work together seamlessly, combining our collective creativity and passion to meet and exceed the expectations of our customers.Over 1.5 million users trust Benchmark ESG TM | Gensuite® with their Environmental, Social, & Governance (ESG) software system needs, and we are proud to offer solutions inspired by our users and created for worldwide leaders.We work with incredible Worldwide brands like General Electric and Whirlpool among many others that trust our solutions & services!Questions about the position? Please contact our HR Mexico Team at