Customer Service (Temporal Position For Maternity

**_Customer Service (Temporary Position)_****Qualifications**- Bachelor's degree in engineering or business administration- 2 years' experience (demonstrated) related and understanding: direct handling of customer services and escalation path.- SAP. Is a plus- Bilingual Spanish-English (**A must)****Some of Responsibilities**:- Monitor and register of new bookings.- Monitor and register shipped orders from Stock location.- Follow up with other departments (production-planning-QA) to reach the Leadtimes.- Review with Corporate the orders in credit hold.- SLA rapid respond < 24 hrs (Critical)- Fully Control of DPA Orders (Critical).- Code-30 Report and follow up.**Skills**:- High URGENCY sense- High Analytical sense- Computer skills at professional level (XLS & PPT)- Efficient communication- Focus on Results and detailsTipo de puesto: Tiempo completoSalario: $19,000.00 al mesHorario:- Turno vespertinoPrestaciones:- Caja de ahorro- Estacionamiento de la empresa- Seguro de gastos médicos- Seguro de vida- Servicio de comedor- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaConsideraciones ante el COVID-19:Se aplican las medidas oficiales de distancia social, uso de cubre bocas y sanitizacion.Idioma:- Ingles (Obligatorio)Lugar de trabajo: Una ubicación