Mexico's number one gaming online company is looking for an enthusiastic VIP manager.Responsibilities Include:- Dealing with VIP customer requests, mainly over the phone, but via other online channels also.- Client Account Management & Back Office Admin duties, recording, data input and reporting.- Liaising with other business units in order to ensure a consistently high level of VIP service.Competencies:- Bachelor's or master's degree- You will be working in different areas before join the VIP team, to know the each departments process.- Must be flexible as weekend and shift schedules are required.- High standard of English, second language a distinct advantage- Excellent Communication skills: written and verbal- Technically aware, comfortable working with multiple IT systems, databases and programs- Customer centric approach to VIP clients and their needs- Solid knowledge and passion for sports and the global betting market- Results driven, highly analytical and strong attention to detail- Ability to work under pressure and a self-motivated and target driven self-starter- Exceptional numerical abilities and a head for figures, probability and percentages- Social skills, frontal communication, experience in hosting events is a plus- Must have decision making abilities.- Must have associates degree.- Must be a team player, think outside the box.We offer- Career Progression Opportunities- Competitive Salary and Benefits Package- Role and Responsibilities.- Food and snacks are provided by the company.- Great work environment.Tipo de puesto: Tiempo completoSalario: $30,000.00 - $50,000.00 al mesHorario:- Incluye días feriados- Incluye fines de semana- RotativoPrestaciones:- Aumentos salariales- Descuentos y precios preferenciales- Estacionamiento de la empresa- Programa de referidos- Seguro de gastos médicos mayores- Seguro de la vista- Seguro dental- Seguro de vida- Servicio de comedor- Teléfono de la empresa- Vacaciones adicionales o permisos con goce de sueldoTipos de compensaciones:- Bono anual- Bono de productividadPregunta(s) de postulación:- ¿Cuál es el porcentaje de inglés que dominas?- ¿Tienes disponibilidad para rotar turnos?Educación:- Licenciatura terminada (Obligatorio)Experiência:- Atención al cliente: 3 años (Deseable)Lugar de trabajo: In person