Customer Services AssociateFull Time | HybridSan Luis Potosi, MXInnovate with Benchmark Digital as a Customer Services AssociateEveryone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you'll be helping customers throughout the business community empower informed decision-making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion.Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses' sustainability efforts, and help them achieve their ESG goals.Benchmark Gensuite BenefitsAt Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly give excellent performers their due. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport!ResponsibilitiesSupport Leadership team to get customer satisfaction and growth among a portfolio of customersSupport drafting business requirement documentation for project specifications related to business analysisDevelop understanding of clients' operations and systemsSupport Unit Leads with administrative tasks for customersCollaborate with internal teams to build and deliver customer expectationsEducationBachelor's degree (B.A./B.S.) in administrative fields, Marketing, Public Relations, or similar.Qualifications & Experience1+ year relevant customer service experience, highly desiredResults-driven mentalityPowerPoint skills and experience with Excel preferredAdaptability, able to work in a fast-paced and multitasking environmentProficient English skills spoken and writtenExceptional listening, communication, and presentation skills, highly organized, collaborative and detail-orientedEmpathetic, positive attitude with a desire to help our team support customer needsQuestions about the position? Please contact our HR Mexico Team at ******.#J-18808-Ljbffr