**Customer services rep not a call center**
**Responsibilities**:
- Help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
- Create competitive, custom quotes for customer order requests.
- Act as point of contact between our customers and the company's individual departments, ensuring customer satisfaction and timely delivery.
- Complete time sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.
To thrive in this role, you'll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit.
If this sounds like you, we'd love to chat.
Be sure to tell us about your favorite t-shirt when you apply!
**Job Requirements**:
- True Computer Proficiency - you're a rockstar using a computer and navigating between systems
- Bilingual - English with 80-90%+ Proficiency.
- Monday to Friday.
- High attention to detail, organization, and multi tasking skills.
- Ability to problem solve and think outside the box.
- Associates Degree or higher.
- Previous experience with custom manufacturing is preferred, but not required.
- Knowledge of Salesforce or CRM experience a plus.
- Inside sales experience a plus.
**This is a full-time on-site job located in Hacienda del Colorado, 22220 Tijuana, B.C.
(Near Chevron Stadium home of Toros de Tijuana)**
Tipo de puesto: Tiempo completo
Salario: $1.00 - $2.00 al mes
Horario:
- Diurno
- Lunes a viernes
Prestaciones:
- Vales de despensa
Tipos de compensaciones:
- Bono de asistencia
- Bono de puntualidad
Educación:
- Bachillerato terminado (Deseable)
Experiência:
- Atención al cliente: 1 año (Deseable)
Idioma:
- Inglés (Deseable)